Do you have a knack for solving problems? Are you hungry to learn new technologies? Are you interested in tackling the challenge of supporting existing web applications and websites by squashing bugs, building new features, and delivering support to customers that is above and beyond what is expected? Do you want to work with many different modern software tools and platforms? How would you like to be part of a close-knit, diverse group of creatives helping to provide the highest level of technology and design services in the region, in one of the most beautiful studios in downtown Urbana? Pixo’s Support Team is a fast-paced and constantly evolving group responsible for supporting the products that Pixo delivers. We get the opportunity to touch many different systems and technologies including Node and AngularJS, PHP, ASP.Net, WordPress, Drupal, Sitecore, and we’re expanding this list of technologies all the time. If you have a solid footing in a few of these technologies, but want the opportunity to grow and touch a bunch more, we want to hear from you! We are looking for an experienced web developer to help us take on ambitious projects and support complex systems. The projects you will support include custom-built, full lifecycle, business applications delivered through web and mobile interfaces. These projects often employ a LAMP stack (Linux, Apache, MySQL/PostgreSQL, PHP) with modern web tools such as jQuery, AJAX, and Web Services. We’re looking for people who are passionate about helping customers and get an absolute thrill from tackling new challenges and learning new things. You should enjoy working with others, but be comfortable working independently as well. Proven excellence in code documentation and testing a must. Experience working with customers and supporting legacy software desired.
Responsibilities include, but are not limited to:
- Supporting clients via email, phone, and screen-sharing.
- Communicating early and often with clients and internal team members.
- Triaging and solving bug reports.
- Making changes to software systems and websites ranging from a 1-line fix to significant enhancements.
- Estimating, planning, and building new features in existing systems.
- Creating clear and thorough internal and external documentation.
What can you expect from us?
A thriving open culture where your input is truly valued, no matter who you are. An extremely supportive community. None of us is as successful alone as all of us are together. We will throw you into all sorts of challenging situations, but give you the support that you need to be successful. We work really hard, but have a lot of fun doing it! Active cultivation of work-life balance. Your life outside of work is as important as your life in work. While we strive to have projects that are meaningful and enjoyable, we also know that having a life outside of work is essential to a healthy life. Challenging and custom career opportunities. If you have talents and skills that don’t fit inside your job description, we want to know so that we can help develop those too. We’re constantly evolving as a company — why shouldn’t your job description? So, what’s next? Apply now, show us something that you have coded recently, and come have a chat with us about how you can work at Pixo! We can’t wait to hear from you. This position is full-time and on-site located at Pixo’s downtown Urbana, IL office. Contractors and telecommuters need not apply. Please submit your resume and three references to email@example.com. Pixo is an Affirmative Action and Equal Opportunity employer. Legal authorization to work in the U.S. is required without sponsorship.